FREQUENTLY ASKED QUESTIONS
Everything you need to know
THE MODEL
-
When someone asks ChatGPT, Gemini, Perplexity or Google's AI Overviews for a recommendation, your client either gets named or they don't. We measure where they stand, show what's holding them back, and track it month to month. You sell it under your brand. We do the work behind the scenes. Your client never hears our name.
-
Digital agencies, web studios and advisors who look after small and medium businesses. If your clients are starting to ask why ChatGPT doesn't mention them, and you'd rather hand them an answer than a shrug, this is for you.
-
No. We don't build websites, run ads, sell SEO retainers or take on your clients directly. AI visibility is the only thing we do. You own the relationship, the invoice and the margin. We stay out of sight.
-
SEO earns a spot in a list of links. AI visibility is about whether an AI tool names your client when someone asks it a question. The signals overlap, but a business can rank well on Google and still be invisible in ChatGPT. We measure the AI side, so our work sits next to yours instead of on top of it.
THE WORK
-
A one-off report on how your client shows up across the major AI tools today. Whether they get mentioned, what gets said about them, which competitors appear instead, and the small fixes most likely to change that. Plain English, ready to hand over under your logo.
-
Ongoing tracking after the audit. Each month we rerun the same checks, record what's moved, and give you a short report to send your client. It turns a one-off job into recurring revenue on your books.
-
We ask the major AI tools the questions your client's customers would ask, and record exactly what comes back. Same questions every month, so any movement is real and not noise. You can see the method in full on Our method.
-
Never. No Clarify logo, domain, metadata or watermark on anything you hand over. Reports carry your branding and read as if your team wrote them. We never contact your client. Not once, not ever.
-
You do, or your client does. Every report lists what to change, why it matters and what to do first. Most fixes are small: clearer service pages, tidier business details, better answers to the questions customers actually ask. Small fixes. Big difference. And the implementation is billable work for you.
WORKING TOGETHER
-
We charge you wholesale. You set your own retail price and keep the margin. We walk through the numbers on a call, once we know the work suits your clients.
-
Book a call. If it's a fit, we start with one of your clients as a pilot, so you see the finished work before you sell it to anyone else.
-
Two people. Jono Woods and Paul Champion, Australian-based AI visibility specialists in Geelong and Melbourne, Victoria. You deal with us directly, not an account manager.