Website Terms & Conditions
ClarifyAI Pty Ltd | Effective date: 21 March 2026
1. About ClarifyAI
ClarifyAI Pty Ltd is a brand strategy and digital clarity consultancy registered in Victoria, Australia. We provide brand and website audit services, follow-on consultancy, website builds, copywriting, messaging strategy, and related services to Australian businesses.
2. Use of This Website
2.1 Permitted use
You may use this Website for lawful purposes only, in accordance with these Terms. You agree not to:
- Use the Website in any way that violates applicable laws or regulations
- Transmit any unsolicited or unauthorised advertising or promotional material
- Attempt to gain unauthorised access to any part of the Website or its underlying systems
- Use automated tools to scrape, copy, or extract content from the Website without our prior written consent
- Engage in any conduct that could damage, disable, or impair the Website
2.2 No account required
This Website does not require you to create an account. Your use of the contact form constitutes your agreement to these Terms and our Privacy Policy.
3. Information on This Website
3.1 General information only
The content on this Website is provided for general informational purposes. It describes our services, pricing, and process, but does not constitute professional advice. Nothing on this Website should be relied upon as a substitute for tailored professional advice specific to your circumstances.
3.2 Accuracy and completeness
We make reasonable efforts to ensure the information on this Website is accurate and current. However, we do not warrant that the content is complete, accurate, or up to date at all times. We reserve the right to change, update, or remove content at any time without notice.
3.3 Pricing
Pricing displayed on this Website (including the audit price of $1,750 AUD) is current at the time of publication. Prices are subject to change without notice. The price applicable to your engagement will be confirmed in writing before any invoice is issued.
4. Contact Form and Enquiries
Submitting the contact form on this Website does not create a client relationship, a contract for services, or any obligation on either party. It is an expression of interest only.
By submitting the form, you acknowledge that:
- Your submission will be processed by Formspree, Inc. (United States) on our behalf
- We will use your contact details to respond to your enquiry
- Our response is not a guarantee that we will take on your engagement
- Paul Champion will review your submission and respond personally, usually within one business day
Any formal engagement will only commence upon the execution of a separate service agreement and receipt of payment.
5. Intellectual Property
5.1 Our content
All content on this Website — including text, images, graphics, the ClarifyAI name, logo, and brand identity — is owned by or licensed to ClarifyAI Pty Ltd and is protected by Australian and international intellectual property laws. You must not reproduce, distribute, modify, or create derivative works from any content on this Website without our prior written consent.
5.2 Your content
When you submit information through our contact form, you grant us a limited licence to use that information solely for the purpose of responding to your enquiry and determining whether an engagement is appropriate. We do not claim ownership of your business information.
5.3 Deliverables
Intellectual property in any deliverables produced under a formal engagement (such as audit reports, copy, or website builds) will be addressed in the applicable service agreement. Unless otherwise agreed in writing, ownership of deliverables passes to you upon receipt of full payment.
6. Use of Artificial Intelligence
ClarifyAI uses AI tools as part of how we work. These tools assist with research, drafting, and testing of ideas. All strategic recommendations, written copy, and client deliverables are reviewed and signed off by our team. We do not represent that AI tools are the sole source of any output.
The descriptions on this Website are an honest reflection of our actual working process.
7. Third-Party Links and Services
This Website contains links to third-party websites and services, including:
- Calendly — for booking introductory calls (calendly.com)
- Formspree — for processing contact form submissions
These third-party services are operated independently of ClarifyAI. We do not endorse, control, or accept responsibility for the content, privacy practices, or availability of any third-party website or service. Your use of those services is subject to their own terms and conditions.
8. Disclaimer of Warranties
To the maximum extent permitted by law, this Website and all content on it are provided "as is" and "as available" without any warranty of any kind, express or implied. ClarifyAI does not warrant that:
- The Website will be available, uninterrupted, or error-free
- Any errors or defects will be corrected
- The Website or its servers are free from viruses or harmful components
- The information on the Website is complete, accurate, or fit for any particular purpose
Nothing in these Terms excludes any guarantee, right, or remedy you may have under the Australian Consumer Law that cannot lawfully be excluded.
9. Limitation of Liability
To the maximum extent permitted by applicable law, ClarifyAI Pty Ltd, its directors, employees, and contractors will not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising out of or in connection with your use of, or inability to use, this Website or any content on it.
Where liability cannot be excluded by law, our total liability to you for any claim arising in connection with this Website is limited to the greater of $100 AUD or the amount you have paid us in the 12 months preceding the claim.
Nothing in these Terms excludes liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded under Australian law.
10. Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to:
- Cancel your service contract and obtain a refund for any unused portion, or compensation for the reduced value of the service received
- Compensation for reasonably foreseeable loss or damage
For minor failures, we are entitled to choose between providing you with a remedy (such as fixing the failure) or a refund.
11. Privacy
Your use of this Website is also subject to our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains how we collect, use, and handle personal information submitted through this Website.
12. Modifications to These Terms
We reserve the right to update these Terms at any time. Changes will be posted to this Website with an updated effective date. Continued use of the Website after changes are posted constitutes your acceptance of the updated Terms.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of Victoria, Australia. Any disputes arising out of or in connection with these Terms or your use of this Website will be subject to the exclusive jurisdiction of the courts of Victoria, Australia.
14. Severability
If any provision of these Terms is found to be invalid, unenforceable, or illegal, that provision will be severed from the Terms. The remaining provisions will continue in full force and effect.
15. Contact
If you have any questions about these Terms, please contact us: